Genovese Cleaning Service ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit this website, submit a quote request, or otherwise communicate with our business.

Information We Collect

• Contact information such as your name, email address, phone number, and mailing or service address.
• Quote details such as home size, requested services, scheduling preferences, and notes you provide.
• Technical data such as browser type, device information, IP address, and usage analytics if analytics tools are installed.
• Communication records when you email us, fill out a form, or otherwise contact the business.

How We Use Information

• To respond to quote requests and customer service inquiries.
• To schedule, deliver, and improve cleaning services.
• To send service-related updates, appointment information, or requested follow-up.
• To maintain site security, monitor performance, and understand website usage.
• To comply with legal obligations and protect our rights when necessary.

When We Share Information

We do not sell personal information. We may share information with:

• Service providers who help operate the website, email, CRM, payment, scheduling, or analytics systems.
• Professional advisors or authorities when required to comply with law, enforce agreements, or protect safety and property.
• A successor entity if the business is reorganized, sold, or transferred.

Cookies and Analytics

This site may use cookies or similar technologies for functionality, analytics, or marketing if those tools are later added. You can usually manage cookie preferences through your browser settings.

Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, and comply with legal obligations.

Your Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law and legitimate business recordkeeping requirements.

Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children through the site.

Security

We use reasonable administrative, technical, and organizational safeguards intended to protect information. However, no internet transmission or storage method is guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date shown on this page.

Contact Us

For privacy questions, contact Genovese Cleaning Service at hello@genovesecleaningservice.com.